Insurance Information Family Dentistry of Lowell is happy to help you receive the maximum benefits available under your dental policy. Please bring your dental benefits booklet and insurance card to the office so we can better answer your specific questions.If you have insurance benefits, please pay your deductible plus any co-payment due at the time of treatment. No insurance company attempts to cover all dental costs.It usually takes three to six weeks for benefits to be paid. We will continue to seek settlement from your insurance company for a reasonable amount of time. If after 60 days the insurance company has not paid, we will ask you to pay the balance.The service we provide amounts to an agreement between the patient and the office. The insurance relationship constitutes an agreement between the carrier and the patient, not the carrier and the dentist.